At Meroalay, we are dedicated to delivering premium-quality products and ensuring your complete satisfaction with every purchase. To safeguard both our valued customers and our business, we’ve outlined the following transparent and legally binding refund policy.

IF for any reason you are not completely satisfied with your purchase, we’re happy to assist you with a return under the following conditions:

We Accept Returns For

• Damage in Transit: If your item arrives damaged or broken due to shipping. Report with photos and unboxing video.
• Wrong Product Sent: If you received an incorrect/Wrong item. Report with photos and unboxing video.
• Manufacturing Defect: If the product has a production defect. Report with photos and unboxing video.

Please contact us at info@meroalay.com with in 7 Days of delivery to initiate your returns.

 

We Accept returns only if-

• Original Product: The product must be in its original condition, unused, unwashed, and untampered.
• Original Packaging: All tags, labels, and packaging must be intact.
• Cross the Timeline: initiate the your request with in timelines with photos and unboxing video.

 

Refunds

 Once the item is received and inspected, your refund will be processed within 7 days and credited to your original payment method.

 

How to Initiate a Return or Refund

•  Contact our support team within 7 days of delivery your product
• Email- info@meroalay.com 
• For Additional information connect with us on WhatsApp +91 9254024183.

 

Important Note:

• We currently do not accept exchanges. Please return your item and place a new order
• .Meroalay reserves the right to update or modify this policy at any time without prior notice. 
• The policy in effect at the time of purchase will apply to your transaction.

 

Your trust means everything to us.

We’re always here to help — your trust means everything to us.

For any questions or concerns, feel free to reach out anytime.