Welcome to Meroalay!

We’re committed to delivering a seamless shopping experience. Our partnerships with leading logistics companies like DTDC and BlueDart ensure that your orders arrive timely and securely. Below are our shipping guidelines designed to help you understand our delivery process.

Order Processing Timeframe

Orders are processed within 1-2 business days. This step is crucial for preparing your order for shipping, ensuring accuracy and quality.

Delivery Timeframes Standard Delivery

Typically, 3-7 business days across India. Delivery times may vary based on your location and our partner's shipping policy.

Expedited Delivery

Available for select products, delivering your order within 1-3 business days for when you need items sooner.

Same-Day Delivery

Offered in specific locations for orders placed by a certain cut-off time. Please check availability at checkout.

Note: Delivery estimates may be affected by factors beyond our control, such as product availability and unforeseen logistical challenges.

Delivery Options and Fees Options

We offer standard, expedited, and same-day delivery (where applicable)

Fees

Determined by the product, chosen delivery option, and location. Fees are detailed at checkout and within each partner’s shipping policy.

Undeliverable Packages

Packages returned due to incorrect addresses or other delivery issues are subject to a refund initiated by the logistics partner, typically processed within 5-10 business days.

International Shipping Current Status

Meroalay ships exclusively within India. We are excited to announce plans to extend our services internationally. Updates on this expansion and regions covered will be communicated shortly.

Legal Compliance and Liability

Meroalay adheres to all relevant shipping and delivery regulations. While we aim for efficiency, delays caused by external factors, such as severe weather, are beyond our control. We appreciate your understanding in these situations.

Staying Informed

In case of delays, customers will be notified promptly through email or SMS, including any applicable remedies.

Environmental Commitment

Our shipping practices include environmentally friendly initiatives like sustainable packaging, reflecting our commitment to minimizing environmental impact.

Contact Us

For inquiries or concerns regarding shipping and delivery, please reach out to our customer support team at support@meroalay.com or call us at [Your Contact Number].

By placing an order with Meroalay, you agree to the terms outlined in this policy. We’re here to assist you every step of the way and ensure your shopping experience with us is nothing short of excellent.